Dear HSBC Online User,
We regret to inform you that access to your online account has been locked.
This happened because of too many failed log-in attempts.
To restore your online account access you can:
1. Visit your local branch and complete the Unlock My Account form (takes several days)
2. Complete the Unlock My Account form online, by downloading and completing the attached form (instant)
Quality service and the security of your account are of great importance to us.
We appreciate each opportunity to serve you.
Sincerely,
Customer Service
Please do not reply to this e-mail.
Copyright © HSBC Bank plc 2002 – 2010
From the email sender HSBC and then 10 mins later one from HSBC Bank saying basically the same thing but slightly more urgent saying
Dear HSBC Bank Customer,
Your Internet Banking security code was entered incorrectly more than 3 times.
For the protection of your account we have suspended access to it.
To restore access please Log In correctly.
Previous notifications have been sent.
Thank you for choosing HSBC Bank UK..
Copyright HSBC Bank UK PLC 2010. All rights reserved.
Anyway… they’re not that clever… If they really did their homework they could find out within 2 minutes that I PUBLISH MY BANK BALANCE here on my blog and THEY WONT GET RICH BY ACCESS TO MY ACCOUNT!!!!!
Tesco card £1366.49 D… I just paid off a nice £200 on it. More to come!!
themoneyspendingexpert.com 
Hi Mandy,
Matt here on one of my occasional reads of your blog.
If you want to help fight online crime, send all those sorts of emails to phishing@hsbc.com.
There are a team of people who run around tackling those pesky sites and trying to take them offline before our customers get conned, and by sending the emails through we are able to respond quickly.
There is also useful information about online security here -> http://www.hsbc.co.uk/1/2/online-security
In particular, look for part of the address bar in your (up to date) browser turning green if you are on the proper secure site,
As a HSBC customer you are also eligible for 12 months free McAfee security software, and we also offer customers something called “Trusteer” which provides some protection against counterfeit sites – again its free.
See https://www.hsbc.co.uk/1/2/online-security/security-software for these.
OK, so maybe some of the above is a shameless plug for HSBC, but Internet security is really important and the more people who read this post and learn something new, the less chance those fraudsters have of getting their dirty mitts on your cash.
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Thanks Matt – yes I meant to say I had done that…and was really glad that I could send them off somewhere. I hate how easy it would be to scam someone and did think before I knew you could do that that surely there must be a way to report them… they have web hosting so they must be somehow trackable to some level – at least to closing down the hosting or something… so yes phishing@hsbc.com have had a few forwards from me today!
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